Credit Solutions Earns ISO Certification for Standardized Best Practices in Sales, Customer Service & Debt Settlement
Richardson, TX – Feb. 26, 2009 – As the leader in its industry, Credit Solutions has been awarded ISO 9001:2000 certification from the world’s largest developer and publisher of international standards in recognition of the debt settlement company’s standardized best practices.
“This certification is confirmation of Credit Solutions’ superior quality in operations and process-driven excellence to ensure client satisfaction,” said Credit Solutions CEO Doug Van Arsdale. “Our employees have all worked hard to strengthen our commitment to quality results and ensure integrity at every level of the organization. We are beyond pleased with the successful audit due to these efforts by the entire company.”
ISO 9001:2000 lays down the requirements that quality systems must meet, leaving great scope and flexibility for implementation in different business sectors, business cultures and national cultures. For consumers, conformity of products and services to International Standards provides assurance about their quality of service, security of their financial data and overall reliability.
Credit Solutions engaged the services of BSI Management Systems, an independent quality system certification body, to obtain its ISO 9001:2000 certificate of conformity. Credit Solutions’ sales, customer service and settlement operations will be audited every six months to ensure that they are continuing their commitment to the international standards of excellence required for ISO certification.
About ISO
ISO (International Organization for Standardization) is a network of the national standards institutes of 160 countries, one member per country from all regions of the world, with a Central Secretariat in Geneva, Switzerland, that coordinates the system. The non-governmental organization forms a bridge between the public and private sectors, enabling consensus on solutions that meet both the requirements of business and the broader needs of society. "ISO" is derived from the Greek word, isos, meaning "equal." For details, visit www.iso.org.
About Credit Solutions
The nation’s debt settlement industry leader, Credit Solutions manages $2.25 billion in unsecured consumer debt for 90,000 clients nationwide, settling more than $850 million in debt since its founding in 2003. Recognized by the 2008 American Business Awards for the "Best Customer Services Department in Financial Services," Credit Solutions is a charter policy partner of the United States Organization for Bankruptcy Alternatives (USOBA), a platinum-level member of the International Association of Professional Debt Arbitrators and a member of The Association of Settlement Companies (TASC). For more information, visit http://www.creditsolutions.com or espanol.creditsolutions.com, or call (800) 353-7630.
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